Regardless of your business sector, order fulfilment only ends when the customer signs for their package and getting the product to the consumer’s hands can be a challenge. Logistics is not something you can afford to get wrong as there is so much at stake. With that in mind, here are a few aspects to ensure successful package delivery.
Using A Leading Courier Service
There are many top-rated taxi trucks Adelaide or your city has and they can easily be found online with a Google search. Make sure that your logistics partner has the resources to guarantee rapid delivery and if for any reason you are unhappy with their service, this is a highly competitive sector, so you can ask a few local providers to quote for the contract. Use an established company because they have the resources to ensure prompt collection and delivery.
Good Communication
It is imperative that everyone is on the same page, so to speak. You can use VoIP services for cheap business communication, which not only keeps all parties informed, but it also saves you money. Your logistics partner needs to know all the details when it comes to customer deliveries. In some cases, the customer might leave special delivery instructions and if this is not relayed to the driver, there could be issues.
Scanning Barcodes
If you employ a barcoding system, you will always know where any consignment is at any given time. The more packages you send, the more likely there are to be mistakes and there are obvious benefits to using tech to track consignments. If you send packages abroad, engage the services of an international freight forwarding company in Australia or in the country where your business is based, and they will ensure that all consignments are delivered on time.
Clear Labelling
In order to facilitate prompt delivery, all packages should be clearly labelled with the sender and recipient’s address, along with any other important information. You might wish to review your package labelling and integrate the latest technology into your operation. If you use a 3rd party logistics (3PL), they have GPS tracking for all their clients and you can offer the tracking service to your customers. If you need to learn more about third-party logistics, there are plenty of references online that you can check out or you can also ask about it directly from your courier service provider.
Prompt Collection
If your courier company takes too long to collect packages, this will impact the delivery time; it is vital that the 3PL company has radio contact with drivers, which enables a rapid collection and therefore, quicker delivery. In the event you have in-house logistics, you might want to consider outsourcing to a local 3PL provider, which will save you a lot of money and also ensure rapid order fulfilment. This is especially pertinent if you run an e-commerce business. It can be a real challenge to provide effective logistics and most business owners prefer to outsource their logistics, as it is cheaper and more effective. The last thing you need is for customers to complain about late deliveries, which will happen if your logistics are having issues.